Grandstand Box Office

DuQuoin State Fair Grandstand is a NON-SCANNING venue; therefore, none of the following are valid forms of entry into the Grandstand events:  Mobile tickets, Print at Home tickets, Bar code/QR codes, etc. Physical Ticketmaster ticket stock tickets are REQUIRED for entry.  If you have questions, please contact that Du Quoin State Fair Box office.

• Ticketmaster - ALL Ticket Sales will be available through Ticketmaster as of On Sale Date
  • Online at https://www.ticketmaster.com/duquoin-state-fair-tickets-du-quoin/venue/57368
  • Ticketmaster mobile app

• Du Quoin State Fair Grandstand Box Office - Sales through DSF Grandstand Box office will be available for in-person and phone sales in May.  A detailed schedule of times and days it is open will be provided below when available. No online sales are available through the DSF box office.
  
  • Telephone - (618) 542-1535
  • In Person – Du Quoin State Fairgrounds Box Office (inside the Grandstand), 655 Executive Drive, Du Quoin IL 62832
  • Mail orders will be accepted once the DSF Grandstand Box Office has opened.
  • Paper order forms will be available here for return by mail or drop off with payment.
  • All Telephone and Mail Orders will be pulled as "Best Available" on the date pulled.

• Applicable to all ticket purchases:
  • Refunds/Exchanges: No exchanges or refunds.
  • Credit Card Processing fee - 2.25% (min. $1) fee will be processed on total order for all card purchases through the DSF Grandstand Box Office.
  • Facility fee - $1, included in price of ticket already
  • Grandstand Concert tickets DO NOT include parking at the DSF. Parking must be purchased separately.
  • Accessible seating is available. Accessible seating can be selected when purchasing tickets through ticketmaster, or by notifying the Du Quoin State Fair staff prior to purchasing a ticket that you would like to sit in an accessible area. 

PLEASE NOTE: Ticketmaster is the only authorized ticketing agent for the Du Quoin State Fair. For consumer protection and authenticity, you are encouraged to only purchase tickets from the Du Quoin State Fair Box Office or Ticketmaster.

• All adults and children 3 years and older must have a Grandstand concert ticket. Children 2 years and under will be allowed entry without a ticket; however, they are required to sit on the lap of a ticket holder and will not be allowed to occupy a seat without a ticket.
• All patrons must be prepared to produce a valid ticket at the request of Du Quoin State Fair personnel. Retain your tickets until the conclusion of the performance.

No exchanges or refunds.

Will Call windows are located inside the Grandstand. Will Call windows will open after 5:00 pm the night of the scheduled event. If Will Call windows have not yet opened and you wish to pick up your tickets early, please visit the selling windows of the Grandstand.

Will Call tickets will ONLY be released to the person whose name appears on the Will Call envelope or whose name was provided in the sales transaction. No tickets designated for another person will be released without prior authorization. You will be required to submit your Photo ID to claim the tickets; therefore, your ID must match the name on the Will call envelope. Your order confirmation and purchasing credit card may also be required. If tickets were purchased through the Box Office and a name change is necessary, please call the Box Office in advance. If tickets were purchased through Ticketmaster, the name change will have to be made through Ticketmaster in advance.

**Consumer Warning**

Ticketmaster is the ONLY authorized ticketing agent outside of the Du Quoin State Fair. If you purchase tickets from an unauthorized agent in the secondary market (scalper, ticket broker, eBay, Craigslist, or an unauthorized seller website) you risk purchasing counterfeit or invalid tickets which may result in refusal of entrance to event.

Tickets CANNOT be purchased online directly from the Du Quoin State Fair.  Purchases from the Fair can ONLY be completed in person or by phone through the box office (see above for box office opening date and hours). Online authorized purchases may be completed through Ticketmaster.com or via the Ticketmaster mobile app.  When purchasing online, please check that the web address is www.ticketmaster.com; no other websites or vendors are an authorized Du Quoin State Fair ticketing agent.

Du Quoin State Fair will not be able to assist with any issues that may arise due to purchases from unauthorized agents; this includes any refund issues due to canceled events.  If tickets were purchased through a 3rd party vendor (not directly through Ticketmaster.com or from the Du Quoin State Fair), purchaser would have to reach out to the 3rd party they purchased tickets from to request/resolve any refunds or issues related to their ticket purchase. (If tickets are purchased at a higher face value than listed on this webpage, or are transferred to you, be aware that you are potentially purchasing from a 3rd party. Ticketmaster face value ticket prices will be the same as listed by the Du Quoin State Fair; however may include additional service/order fees listed out separately).

ALL CONCERTS ARE RAIN OR SHINE.

** The decision to cancel a concert due to severe weather is rarely made in advance, as weather conditions rapidly change. A concert cancellation is a last resort and consequently, may be made at the very last minute. If the headliner performs, there will be no refunds.   Rain alone is not a guarantee of cancellation.

In the event that a concert cancellation has been ANNOUNCED by the Fair, ticket holders should retain their tickets and see below for any cancellation event refund instructions.

• Customers that purchased directly through the Du Quoin State Fair Box Office (via phone or in person), will be required to fill out a Request for Refund form, attach the original physical tickets to the form and submit to address listed on form – a refund check will be mailed after the Fair to those who submit the Refund form and all required information. Physical tickets are required to be submitted with form for refund to be issued.
• Customers that purchased their tickets via Ticketmaster directly (web/mobile purchase) will be refunded by Ticketmaster against the card used to purchase the ticket(s) automatically.

Beverages, including alcoholic beverages, are available for purchase in the Grandstand.

If an artist is selling merchandise, the merchandise area will be located inside the main Grandstand entrance.

Our Grandstand is an outdoor venue with a roof that covers the seating locations and the Grandstand stage.

Please see map for Tier 1, Tier 2 and Tier 3 seat locations for reserved seating.

Accessible seating areas are available in the Orchestra and Mezzanine sections for wheelchair accessibility. Accessible seating tickets may be purchased through Ticketmaster and/or the Box Office. Limit of (1) accessible seat along with (1) companion seat may be purchased within the accessible seating areas per order.

Sign language interpreters are available upon request for all Grandstand shows, a minimum of 14 business days notice is required.

Please call 618-542-1515 Voice/TDD or email Patsie.Hopkins@Illinois.gov to request a sign language interpreter.​​​​​

Restrooms are located inside the Grandstand Main Entrance and on the mezzanine floor.

LED screens will be utilized on both side of the stage (artist permitting).